Privacy Policy — How 777gd Collects, Uses, and Protects Your Data

Introduction

777gd is committed to protecting the privacy and personal data of every player who uses its online casino and sports betting platform. This Privacy Policy sets out a transparent account of how 777gd collects personal information, the purposes for which that information is used, the conditions under which it may be disclosed to third parties, and the security measures in place to safeguard it.

This policy applies to all personal data collected through the 777gd website at https://777gd.io, including through the account registration process, deposits and withdrawal transactions, customer support interactions, and general platform usage. It applies equally to players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh, as well as to any other individual who accesses the platform.

The Effective Date of this version of the Privacy Policy is 1 January 2026. 777gd reviews and updates this policy at regular intervals to reflect changes in applicable law, industry best practice, and the features and services available on the platform. The most current version is always available at https://777gd.io/privacy-policy.

Data Controller

For the purposes of this Privacy Policy, 777gd acts as the data controller in respect of all personal data collected from players and website visitors. As data controller, 777gd determines the purposes and means of processing personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how 777gd handles your personal data, or if you wish to exercise any of your data rights described in Section 11 of this policy, you may contact our data protection team using the details set out in Section 15.

Data We Collect

777gd collects the following categories of personal data in the course of operating its platform and providing services to players:

How We Collect Your Data

777gd collects personal data through the following channels and mechanisms:

• Direct Registration: When you complete the 777gd account registration form, you provide identity and contact information directly to the platform. This is the primary source of personal data for new players.
• KYC Document Submission: When you submit verification documents in response to a KYC request, we collect identity, age, and address data from those documents. Documents are handled securely and deleted once verification is complete, subject to any applicable legal retention requirement.
• Financial Transactions: When you make a deposit via bKash, Nagad, Rocket, Upay, bank transfer, or USDT, the payment provider shares transaction reference data with 777gd sufficient to credit your account and maintain a transaction record.
• Automated Technical Collection: Our platform automatically collects technical data — including IP address, device identifiers, and session information — each time you visit or log in to the 777gd website. This data is collected through server logs and first-party analytics tools.
• Cookies and Similar Technologies: As described in Section 8, 777gd uses cookies and local storage to maintain your login session, store your preferences, and collect anonymised usage analytics. You may manage cookie preferences through your browser settings.
• Support Interactions: When you contact the 777gd support team via email or live chat, the content of your communications, along with any documents or screenshots you share, are retained as part of your account record.
• Third-Party Game Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share aggregated or session-level game performance data with 777gd for the purpose of settling bets, resolving disputes, and monitoring platform integrity. These studios do not share data with 777gd beyond what is necessary for these purposes.

Legal Basis for Processing

777gd processes personal data only where a valid legal basis for doing so exists. The applicable legal bases for the data processing activities described in this policy are as follows:

• Contractual Necessity: Processing required to create and maintain your player account, to process deposits and withdrawals, and to deliver the gaming and betting services you have requested. Without this processing, 777gd cannot perform its obligations under the player agreement.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, age verification requirements (21+ enforcement), fraud prevention obligations, and any other legal or regulatory requirement applicable to 777gd's operations.
• Legitimate Interests: Processing carried out on the basis of 777gd's legitimate interests in operating a safe, secure, and commercially viable platform. This includes fraud detection and prevention, platform security monitoring, responsible gaming intervention, and aggregated analytics for platform improvement. 777gd ensures that its legitimate interests do not override the fundamental rights and freedoms of players.
• Consent: Where 777gd sends you promotional or marketing communications, it does so on the basis of your explicit consent. You may withdraw consent for marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism in any promotional email.

How We Use Your Data

777gd uses the personal data it collects for the following specific purposes:

• Account Management: Creating, maintaining, and administering your player account, including processing login requests, managing account settings, and enforcing responsible gaming limits set by you.
• Age and Identity Verification: Confirming that every player on the 777gd platform is at least 21 years of age and is who they claim to be, in accordance with our KYC procedures and our commitment to preventing underage gambling.
• Payment Processing: Crediting deposits to your 777gd balance and processing withdrawal requests to your nominated bKash, Nagad, Rocket, Upay, bank account, or USDT wallet in a timely and accurate manner.
• Fraud and Money Laundering Prevention: Monitoring account activity for indicators of fraudulent behaviour, identity theft, account takeover, collusion, or money laundering. Where suspicious activity is detected, 777gd may suspend accounts, request additional documentation, and — where required — report to relevant authorities.
• Customer Support: Responding to your support requests, resolving account queries, investigating disputes about bets or transactions, and maintaining a record of correspondence for quality assurance and compliance purposes.
• Responsible Gaming: Monitoring for indicators of problem gambling behaviour and administering responsible gaming tools including deposit limits, session limits, cool-down periods, and self-exclusion requests made by players.
• Platform Security: Detecting and preventing unauthorised access attempts, bot activity, automated betting systems, and other forms of abuse that could compromise the integrity of the platform or the accounts of legitimate players.
• Marketing Communications: Sending you information about promotions, bonuses, seasonal offers (e.g., Eid, BPL season, T20 World Cup), and platform updates — but only where you have provided consent and have not subsequently withdrawn it.
• Platform Improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify features that need improvement, and develop new services that better serve the Bangladesh market.
• Legal Compliance: Fulfilling any legal obligation to retain, disclose, or report data as required by applicable law, including responding to lawfully issued requests from government authorities.

Data Sharing and Disclosure

777gd does not sell personal data. We share personal data with third parties only in the following limited circumstances:

• Payment Processors: To process deposits and withdrawals, 777gd must share transaction details with the relevant payment service provider (bKash, Nagad, Rocket, Upay, participating banks, or USDT network operators). Each provider receives only the data necessary to complete the specific transaction and is bound by its own applicable privacy and security obligations.
• Game Technology Providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session-level technical data necessary to operate their games within the 777gd platform. These providers act as data processors under contractual agreements with 777gd and may not use player data for any purpose other than delivering their games.
• Identity Verification Services: Third-party KYC and document verification providers may process identity documents submitted by players for the purpose of age and identity verification. These providers are bound by strict confidentiality and data security obligations.
• Fraud Prevention and Security: 777gd may share technical data (such as IP addresses, device fingerprints, and account activity patterns) with fraud prevention partners and security services in order to protect the platform and its players.
• Legal Authorities: 777gd will disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where required to do so by applicable law, court order, or regulatory direction. In such cases, 777gd will disclose the minimum amount of data required to satisfy the legal requirement.
• Business Transfers: In the event that 777gd undergoes a business restructuring, merger, acquisition, or sale of assets, player data may be transferred to the successor entity. In such an event, 777gd will notify affected players and ensure that the successor entity is bound by privacy obligations no less protective than those in this policy.

Cookies and Tracking Technologies

777gd uses cookies and similar local storage technologies on its platform. A cookie is a small data file stored on your device by your web browser at the instruction of the 777gd website. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your game preferences, enable secure transactions, and ensure the proper operation of responsible gaming tools. These cookies cannot be disabled without significantly impairing platform functionality.
• Analytics Cookies: 777gd uses first-party analytics tools to collect anonymised data about how players navigate the platform — which pages are most visited, how long sessions last, and which features are used most frequently. This data is used solely to improve the platform experience. No personally identifiable information is associated with analytics cookie data.
• Preference Cookies: These cookies remember your display settings, language preference (English), and other personalisation choices so that you do not need to reconfigure them each time you visit the platform.

777gd does not use third-party advertising cookies, retargeting cookies, or cross-site tracking technologies. You may manage or delete cookies through your browser's settings at any time. Note that disabling strictly necessary cookies will affect your ability to use the platform, including staying logged in.

Data Security

777gd takes the security of personal data seriously and has implemented a range of technical and organisational measures to protect player data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS Encryption: All data transmitted between your device and the 777gd platform is encrypted in transit using Transport Layer Security (TLS). Any attempt to intercept data in transit will encounter an unreadable encrypted payload.
• AES-256 Encryption at Rest: Sensitive data stored on 777gd's servers — including payment account details and KYC document data — is encrypted at rest using AES-256 encryption, one of the strongest encryption standards available.
• Access Controls: Access to personal data within 777gd's systems is restricted to authorised personnel only, on a strict need-to-know basis. All staff with access to player data undergo security training and are bound by confidentiality obligations.
• Intrusion Detection: 777gd's infrastructure is monitored continuously for signs of unauthorised access, unusual activity patterns, and potential security incidents. Automated alerts and manual review processes are in place to ensure rapid response to any suspected breach.
• Secure Password Storage: Player account passwords are stored using industry-standard hashing algorithms. 777gd staff cannot retrieve your plain-text password, which is why support will never ask you to provide it.
• Regular Security Audits: 777gd conducts periodic security reviews and vulnerability assessments of its platform infrastructure to identify and remediate potential weaknesses before they can be exploited.

Despite these measures, no internet-based service can guarantee absolute security. Players are encouraged to use a strong, unique password for their 777gd account and to contact [email protected] immediately if they suspect their account credentials have been compromised.

Data Retention

777gd retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention principles apply:

• Active Accounts: Personal data associated with an active player account is retained for the duration of the account's active status plus a minimum period after account closure as required for legal compliance.
• Transaction Records: Financial transaction records — including deposit and withdrawal histories denominated in ৳ BDT — are retained for a minimum of five years from the date of the transaction in order to satisfy anti-money laundering record-keeping obligations.
• KYC Documents: Identity and verification documents submitted during the KYC process are retained for the duration of the player relationship and for a minimum of five years following account closure.
• Support Correspondence: Records of support interactions, including dispute resolution correspondence, are retained for a minimum of three years from the date of the interaction.
• Marketing Consent Records: Records of your marketing consent status — including the date you gave or withdrew consent — are retained for as long as necessary to demonstrate compliance with our marketing communications obligations.
• Inactive Accounts: Where a player account has been inactive for 24 consecutive months and has a zero balance, 777gd may delete or anonymise non-essential personal data associated with the account, subject to any applicable legal retention obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

Your Data Rights

As a player whose personal data is processed by 777gd, you have the following rights in respect of your personal data:

• Right of Access: You have the right to request a copy of the personal data that 777gd holds about you. We will provide a structured summary of your data within a reasonable timeframe following a verified request.
• Right to Rectification: If any of the personal data 777gd holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update some data directly through your account settings; for other corrections, contact [email protected].
• Right to Erasure: Subject to applicable legal retention obligations, you have the right to request the deletion of your personal data. Note that 777gd cannot delete data that it is legally required to retain (e.g., transaction records required for AML compliance) even if you close your account.
• Right to Restriction: In certain circumstances (e.g., where you contest the accuracy of data or have objected to processing), you have the right to request that 777gd restrict the processing of your personal data pending resolution of the relevant issue.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that 777gd provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling. 777gd will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent (primarily for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact 777gd at [email protected]. We will acknowledge your request within 48 hours (Bangladesh Standard Time, UTC+6) and aim to fulfil verified requests within 30 days. We may need to verify your identity before processing your request.

Children and Underage Persons

The 777gd platform is strictly for adults aged 21 and above. 777gd does not knowingly collect personal data from individuals under the age of 21. The platform employs active age verification procedures to prevent underage registration.

If 777gd discovers that it has inadvertently collected personal data from a person under the age of 21, it will immediately close the relevant account, void any wagers or transactions, return any deposited funds where possible, and securely delete all associated personal data. Any parent or guardian who believes their child may have registered on the 777gd platform should contact [email protected] immediately so that the account can be closed and data removed without delay.

Third-Party Links

The 777gd platform does not contain outbound links to third-party websites. All navigational links on the platform remain within the 777gd domain (777gd.io). This Privacy Policy therefore governs all data processing carried out in connection with your use of the 777gd platform exclusively.

Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) deliver their game content within the 777gd platform environment via embedded technology. While these studios operate their game software within the 777gd interface, the data exchanges between the player's session and the studio's game server are governed by the studio's own privacy commitments and 777gd's data processor agreements with those studios. 777gd is not responsible for the independent privacy practices of these studios outside of the game delivery context.

Changes to This Privacy Policy

777gd reserves the right to update and amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect the way your personal data is collected, used, or shared — 777gd will notify registered players via the email address associated with their account no less than seven (7) days before the revised policy comes into effect.

Minor changes (such as clarifications of existing practices, corrections of typographical errors, or updates to contact details) may be made without advance notice, though the Effective Date at the top of this document will be updated to reflect when the change was made.

Your continued use of the 777gd platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. The current version of this policy is always available at https://777gd.io/privacy-policy. We encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 777gd holds about you, please contact our data protection and support team using the details below. All enquiries are handled in English and responded to within Bangladesh Standard Time (BST, UTC+6) business hours, with 24/7 coverage for urgent account security matters.

• Email: [email protected]
• Subject Line (for data requests): "Privacy Request – [Your Username]"
• Response Time: Acknowledgement within 48 hours; full response within 30 days
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)

For account-specific matters unrelated to data privacy — such as deposit issues, withdrawal queries, or responsible gaming requests — please use the same email address with an appropriate subject line describing your query. Our support team will route your message to the correct department.